UTILITY OPERATIONS

Good day, Juan ✦

Keep customer accounts, meter readings, and service requests in view.

ACTIVE ACCOUNTS♙

0

Registered service connections

BILLS THIS MONTH▤

0

Current billing period

UNPAID BILLS◷

0

Awaiting payment

COLLECTED THIS MONTH₱

₱0

Payments recorded

Recent bills

Latest customer billing activity

BILL	ACCOUNT	PERIOD	AMOUNT DUE	STATUS

Quick actions

Common account tasks

✦

Billing setup is configurable

₱230 minimum covers the first 10 m³; excess use is ₱20 per m³. Edit these rates before generating new bills.

CUSTOMER RECORDS

Accounts

Manage service connections and customer meter details.

CUSTOMER	APP ACCOUNT NO.	HOUSE NO.	METER NO.	PREVIOUS	PRESENT	ARREARS	ADJUSTMENT	PAID 1	DATE 1	PAID 2	DATE 2	ADDRESS	REMARKS	STATUS

MONTHLY METER READING

Meter readings

Print the route sheet, record readings in the field, then encode or import them here.

Billing month

Customers are ordered by House No. (block/lot number sequence), not name. Edit Previous when needed, then enter the current meter value; consumption updates automatically. Press Enter or Tab to continue.

ACCOUNT / CUSTOMER	METER NO.	PREVIOUS (m³)	CURRENT (m³)	CONSUMPTION (m³)	ENTRY

METERING & COLLECTIONS

Billing

Search for the bill or bills you need, then print only the matching results.

Minimum m³Minimum charge (₱)Excess rate / m³ (₱)

BILL NO.	ACCOUNT	PERIOD	CONSUMPTION	AMOUNT	DUE DATE	STATUS	ACTION

MANUAL COLLECTIONS

Payments

Record payments after issuing the official receipt. Nothing is posted automatically.

CUSTOMER / ACCOUNT	BILL NO.	PERIOD	BILL AMOUNT	PAID	BALANCE	STATUS

Recent payment entries

Manually recorded full and partial payments

PAYMENT TYPE	DATE	CUSTOMER	BILL NO.	AMOUNT

CUSTOMER SUPPORT

Service requests

Log and track customer concerns and field work.

REQUEST	ACCOUNT	TYPE	REPORTED	DETAILS	STATUS

CONSUMPTION MONITORING

Leak Detection

Review unusual increases and readings that need verification.

Billing monthMultiplierMin increase m³Zero baseline m³

Screening only — not a confirmed leak. Initial rule: consumption is at least 2× the prior month and rises at least 5 m³. If prior consumption is zero, flag at 5 m³ or more. These starting thresholds are configurable and are not scientifically validated leak limits. Only billing-month data is stored; daily-use comparisons are unavailable until actual reading dates are recorded.

CUSTOMERS ANALYZED▦

0

Active accounts in selected month

FOR INSPECTION⌁

0

Possible leak or meter verification

REPEATED INCREASES↗

0

Possible leak in 2+ reviewed cycles

INSUFFICIENT DATA?

0

Missing reading or comparison history

RESOLVED / UNRESOLVED✓

0 / 0

Inspection records for this month

Customer	House / address	Meter	Billing month	Previous use	Current use	3-month average	Vs. 3-month average	Increase	Detection	Date detected	Inspection status	Recommended action

Staff sign in